Terms & Conditions

The following are the terms and conditions (“Terms and Conditions”) for the sale of products (“Products”) by Province Electric Supply Ltd. These Terms and Conditions shall apply to the exclusion of all other terms referred to in any purchase order, acknowledgment, confirmation or any other documentation issued by either party, unless agreed in writing and signed by an authorized officer of Province Electric. Province Electric reserves the right to amend these Terms and Conditions at any time.

 

RETURNS
The following provisions apply to the return of Products to Province Electric
Province Electric will accept Product returns only within 30 days of the date of delivery to Customer.
a. Authorization must be obtained from Province Electric prior to returning any Product by submitting a return material authorization (RMA) request. Please allow 24 hours for each request to be processed.
b. If approved, Province Electric will issue Customer an RMA number. No return of Product will be accepted without a clearly visible RMA number marked on each carton.
c. Return freight charges must be prepaid by Customer.
d. Returned Product must be in original shipping cartons with all packaging materials included.
e. Product must be in re-sellable condition. Customer will be advised of disposition or credit (whichever applies) after inspection of Product.
f. Product returned due to Customer error may be subject to restocking fee.
g. Province Electric will not be responsible for returned Product lost in transit.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

PRICES
Orders are billed at the prices (in CDN dollars) in effect at the time of shipment. The catalog reflects the latest pricing information available at the time of printing, which are subject to change without notice.


DELIVERY AND TITLE
All shipments by Province Electric are FOB point of shipment from Province Electric’s facility and the amount of all shipment charges shall be paid to Province Electric by Customer in addition to the purchase price of the Products. Selection of the carrier and delivery route will be made by Province Electric unless specifically designated by Customer. Province Electric will aim to initiate shipment and deliver the Products as close as possible to Customer’s requested delivery date(s).
Customer acknowledges that shipment and delivery dates provided by Province Electric are estimates only and that Province Electric will not be liable for failure to achieve such dates. For the avoidance of doubt delivery of Products within 30 days of the requested delivery date shall constitute timely delivery. Delivery of a quantity within ±10% of the quantity ordered will constitute full delivery. Delay in delivery of one installment will not entitle Customer to cancel any other installment(s).

LIMITATION OF LIABILITIES
CUSTOMER SHALL NOT BE ENTITLED TO, AND PROVINCE ELECTRIC SHALL NOT BE LIABLE FOR, LOSS OF PROFIT, PROMOTIONAL OR MANUFACTURING EXPENSES, OVERHEADS, BUSINESS INTERRUPTION COSTS, LOSS OF DATA, REMOVAL OR REINSTALLATION COSTS, INJURY TO REPUTATION OR LOSS OF CUSTOMERS, PUNITIVE DAMAGES, IPR INFRINGEMENT, LOSS OF CONTRACTS OR ORDERS OR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE. CUSTOMER’S RECOVERY FROM PROVINCE ELECTRIC FOR ANY CLAIM SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE AFFECTED PRODUCTS IRRESPECTIVE OF THE NATURE OF THE CLAIM WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE

PUBLISHED INFORMATION
Province Electric makes every effort to ensure the accuracy of the information published on the website. However, Province Electric makes no representations about the information presented, which is provided “as-is” without warranty of any kind. Product specifications and availability are subject to change without prior notice.

STATEMENTS AND ADVICE
If statements or advice (technical or otherwise, and whether or not provided by Province Electric are offered or given to Customer, such statements or advice will be deemed to be given as an accommodation to Customer and without charge and Province Electric will have no responsibilities or liabilities whatsoever for the content or use of such statements or advice.


FORCE MAJEURE
Province Electric will not be liable for delays in delivery or for failure to perform its obligations due to causes beyond its reasonable control, including, but not limited to, product allocations, material shortages, labor disputes, transportation delays, unforeseen circumstances, acts of God, acts or omissions of other parties, acts or omissions of civil or military authorities, Government priorities, fire, strikes, floods, severe weather conditions, computer interruptions, terrorism, epidemics, quarantine restrictions, riots, or war. Province Electric’s time for delivery or performance will be extended by the period of such delay or Province Electric may, at its option, cancel any order or remaining part thereof without liability by giving notice to Customer.

SHIPPING
To return your product, you should mail your product to: 425-6 Superior Blvd. Unit 6 Mississauga Ontario CA L5T 2W5
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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